Course Criteria

This 1 to 2-day seminar will review the principals of Cost of Quality (COQ) in detail and the potentially significant impacts your organization may encounter but not having a system as a key performance measure. This seminar provides information on how to implement a system, collect data, and drive continuous improvement. Using COQ techniques can help organizations save significant money by helping them make informed decisions in order prevent defect and show top management that quality may not be free, but prevention techniques can save significant failure costs from occurring.

Main Topics

Planning

• Developing an implementation Plan
• Determining the Baseline assessment
• Developing a COQ definitions list (in-class exercise & examples)

• The Chart of Accounts technique
• Defect costing
• The Problem Based Approach using Teams

• How to Report COQ
• COQ & The Corrective Action Process

• Wrap Up

• Understand the requirements of Cost of Quality
• Understand how to comply with the requirements
• Discuss your current situation & develop an action plan

This course includes interactive workshops designed for the students to better understand the requirements and dealing with 3rd Party Registrars and customers.

Successful Course Completion

A certificate of completion is provided to each student attending. Should you wish for an examination, this option is offered at no additional charge.

Course Cost & Instructor

The 1 to 2-day course on-site fee is based on daily flat feet, with no limit on students attending, provided a workbook for each student is purchased. Only on-site courses are offered. Please contact us for a quotation and Instructor background information.