QMX
Cost Of Quality (COQ)

Topics Include:

Understanding the Principles of Quality Costs

Planning

  1. Developing an implementation Plan
  2. Determining the Baseline assessment
  3. Developing a COQ definitions list (in-class exercise & examples)
Implementation of COQ – Costing Methods
  1. The Chart of Accounts technique
  2. Defect costing
  3. The Problem Based Approach using Teams
COQ Reporting
  1. How to report COQ
  2. COQ & The Corrective Action Process
Questions & Answers
  1. Wrap-Up (day ends & pass out training certificates)
QMX

 

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