Software to help manage problems and customer complaints

Designed to help you track and eliminate problems within your department and/or the entire company. This highly customizable program lets you record and track virtually any type of problem information.

Key Features

• Instant Print, Preview, and Email of onscreen information
• Save Reports and Graphs in HTML format
• 70,000 word Spell Checker
• Password Protection and User Access Control
• Multi-column sorting
• Customizable Field Titles
• Integrated Internet Support
• Drill-down graphs
• Extensive filtering capabilities
• Online documentation and Quick Tour

C/A 6 is faster and easier to use. In minutes, you can fully describe a problem and assign actions to the person(s) required to perform an investigation. C/A 6 keeps everyone honest with a list of open and overdue problems and actions. As you complete your investigation and implement solutions, you'll have plenty of space to document pertinent information.

Do you keep "solving: the same problems? C/A 6's powerful reporting system highlights your top issues and identifies trends before they become significant. The new drill-down feature lets you click on a graph to produce a backup data report. The next time a problem resurfaces, you'll know it! With a click of the mouse, you can e-mail or post a report onto your Intranet to simultaneously notify everyone.

Not just for the Quality Department! Everyone is part of the solution and needs information to affect change. C/A 6 lets you decide who can get to the data and just what they can do. The improved filtering system allows you to limit the problems or actions that a particular employee can view.