ISO 9000:2000 Internal Auditor
1-Day Option
- Why the changes from ISO 9001:1994 to ISO 9000:2000
- What are changes to the ISO 9000:2000?
- A Recap of the ISO 9000 Elements (1/2 day)
- What to Look For As an Auditor
- Auditing Techniques
- The Audit Schedule & Auditor Assignments
- Developing a Checklist (in-class exercise & examples)
- Auditing & Questioning Techniques
- How to Write an Audit Report (in-class exercise & examples)
- The Corrective Action & Re-audit Process
- Wrap-Up (day ends)
2-Day Option; Expanded Classroom Training
This 2-day option gives 2 full days of classroom time, allowing for a slower pace in reviewing the details of each ISO element with more time for questions and answers.
Day 1
- Why the changes from ISO 9001:1994 to ISO 9000:2000
- What are changes to the ISO 9000:2000?
- A Detailed Review of the ISO 9000 Elements (1-full day)
- A review of the 187 Shalls of ISO
- What to Look For As an Auditor
- Auditor traits & the ISO 10011 guidelines
- Types of Objective Evidence in Determining Compliance
Day 2
- Auditing Techniques (1-full day)
- The Audit Schedule & Auditor Assignments
- Performing an ISO Desk Review to the Requirements ( in class exercise & examples)
- Developing a Checklist (in-class exercise & examples)
- Auditing & Questioning Techniques
- How to Write an Audit Report (in-class exercise & examples)
- The Corrective Action & Re-audit Process
- Using the AuditMaster Checklist & Reporting Software (optional)
- A Review of Command Medical's Internal Audit Process
- Wrap Up
3-Day Option; Internal Auditor Training & Actual Audit
This 3-day option gives 2-days of classroom time, followed by a 1-day "hands-on" audit of your system.
Day 1
- Why the changes from ISO 9001:1994 to ISO 9000:2000
- What are changes to the ISO 9000:2000?
- A Recap of the ISO 9000 Elements
- What to Look For As an Auditor
- Wrap up
Day 2
- Auditing Techniques
- The Audit Schedule & Auditor Assignments
- Developing a Checklist (in-class exercise & examples)
- Auditing & Questioning Techniques
- How to Write an Audit Report (in-class exercise & examples)
- The Corrective Action & Re-audit Process
- Wrap-up
Day 3
- Performing an Actual Audit of Your Quality System
- Audit Scope & Elements to be Audited
- The Opening/Introductory Meeting
- The Closing/Outbriefing Meeting with Audit Results (actually reported to ISO Mgt. Rep)
- Wrap Up
