Instructor: Jim Robison
RAB Registered Lead Auditor, '00 Certified Quality Auditor & 3rd Party Registrar Auditor

Course Certification

This course is based on the IATCA criteria and is offered in association with QSI. The course has applied for accreditation under the ANSI-RAB National Accreditation Program.

En espanol
Este curso de 40 horas cumple con los criterios establecidos por el International Auditor and Training Certification Asociation (IATCA) y se basa en la version final (aprobada por ISO) de la serie ISO 9000:2000 y de la version vigente de ISO 19011. El curso esta acreditado por el Caribbean Council for Accreditation (CCA) y es uno de los primeros cursos de esta naturaleza que se somete al proceso de Acreditacion por el Programa Nacional de Acreditacion (NAP) de los Estados Unidos, supervisados por el ANSI-RAB.

This course is designed for those individuals responsible for audit program administration, ISO 9000 internal audit team members, ISO Management Representatives, ISO 9000 implementation coordinators and anyone who will be in the role of leading a group of internal or external auditors to determine if a Quality Management System (QMS) conforms to the requirements of ISO 9001:2000.

This course covers all the new requirements of ISO 9001:2000 and provides new auditing techniques to ensure you comply with the latest requirements, with real-life examples and explanations.

Main Topics

• The eight quality management principles

• The Process Model

• Terminology for ISO 9000:2000

• The ISO 9001:2000 requirements

• Introduction to quality audits

• Audit planning & preparation

• Review of ISO 9001:2000 Documentation

• Management of audit programs

• Audit investigation & simulation

• Identifying and establishing audit findings

• Writing effective non-conformity statements

• Audit reporting

• Closing the corrective and preventive action loop

• Second & third party audits
  *In-class exercises and homework are given

• Understand how to direct the preparation and execution of a first, second or third party audit.

• Understand how to correctly develop the final audit report

• Understand the international schemes of accreditation and registration

This course includes interactive workshops designed for the students to simulate audit experience by immediately putting into practice the techniques for audit preparation, audit execution and audit administration. Some classes actually participate in an on-site practice audit to the ISO 9001:2000 requirements, utilizing both classroom and simulation exercises learned.

Successful Course Completion

A certificate of completion is provided to each student that a) meets course attendance and performance requirements, and b) demonstrates attainment of the learning goals by passing a written examination administered the last day of the course.

Cost, Schedule & Registration

The 5-day course fee is $1,595 per student, with discounts available. On-site and public courses are offered. Please contact us for discount information. Click here for course schedule and registration.

Your Instructor Profile – Jim Robison

• Quality Systems Lead Auditor (QS-LA) by the Registrar Accreditation Board (RAB)

• AIAG QS-9000 Automotive Certified Registrar Lead Auditor. Renewed '2000.

• RAB recognized auditing specialty & industry experience in Manufacturing, Services, Medical Device, Aerospace, Automotive, Business Services, Engineering and Software Development

• Certified Quality Auditor (CQA) by the American Society for Quality (ASQ)

• Certified Quality Manager (CQM) by the American Society for Quality (ASQ)

• Qualified Six Sigma Instructor & Project Facilitator

• Florida Sterling Quality Award Examiner, appointed by the State of Florida (Assessments using Malcolm Baldridge criteria for service & manufacturing firms)

• Certified Manufacturing Engineer (CMfgE) by Society of Manufacturing Engineers

• Certified Production & Inventory Control Manager (CPIM) by APICS

Proven Experience

Jim Robison has over sixteen years of "hands-on" quality auditing, quality system implementation and training experience. Has helped over 100+ companies achieve ISO 9000, QS-9000, ISO 14001, AS 9000, TL 9000, GMP and QSR quality systems registration. He works internationally by auditing organizations and can assist you with your ISO 9001:2000 transition plan or first time implementation project. Jim is able to perform actual RAB accredited ISO 9000 & QS-9000 registration assessments and award ISO certificates for several third party ISO 9000 Registrars. Jim has a MBA and a BS Engineering from the University of Michigan.