Instructor: Jim Robison
RAB Registered Lead Auditor, '00 Certified Quality Auditor & 3rd Party Registrar Auditor
Schedule & Online Registration

Course Certification

This RAB approved course is based on the IATCA criteria and is offered in association with QSI. The course is approved by the RAB for ISO 9001:2000 transition training for RAB-certified QMS auditors.

En espanol
Este curso de 14-horas cumple con los criterios establecidos por el International Auditor and Training Certification Asociation (IATCA) y se basa en al version final (aprobada por ISO) de la serie ISO 9000:2000 y de la version vigente de de ISO 19011. El curso esta acreditado por el Caribbean Council for Accreditation (CCA) y es reconocido el ANSI-RAB.

This course is designed for Quality Management System (QMS) Auditors and Lead Auditors who have been trained on the 1994 version of the ISO 9000 series and need to demonstrate training and skills in conducting assessments based on the new ISO 9000:2000 series in order to maintain certification. Individuals responsible for audit program administration, ISO 9000 internal audit team members, ISO Management Representatives, ISO 9000 implementation coordinators and anyone who will be in the role of performing internal or external auditors should attend.

This course covers all the new requirements of ISO 9001:2000 and provides refresher techniques to ensure you comply with the latest requirements and contains real-life examples & explanations.

Main Topics

• The eight quality management principles

• The Process Model

• Terminology for ISO 9000:2000

• The ISO 9001:2000 requirements

• Transitioning from the 1994 requirements to the new ISO 9001:2000 requirements

• Audit planning & preparation

• Review of ISO 9001:2000 Documentation

• Audit investigation techniques

• Writing effective non-conformity statements

• Audit reporting and corrective action

• Case study
  *In-class exercises and homework are given

• Understand the purpose of a Quality Management System (QMS), including the Eight Principles.

• Understand the purpose and intent of the ISO 9001:2000 series of standards

• Understand the requirements of ISO 9001:2000 and how it compares to the 1994 requirements

• Understand documentation required for ISO 9001:2000 and the "shalls" that can be excluded

• Understand how to plan and conduct an audit under ISO 90001:2000 requirements.

This course includes interactive workshops designed for the students to achieve the learning goals. Workshops may include 1) Review of the pre-course assignment; 2) Auditing an ISO 9001:2000 based Quality Manual; 3) Developing an audit plan; 4) Developing an audit checklist based on ISO 9001:2000; 5) Audit investigation techniques; and 6) Writing nonconformity statements to the ISO 9001:2000 requirements.

Successful Course Completion

A certificate of completion is provided to each student that a) meets course attendance and performance requirements, and b) demonstrates attainment of the learning goals by passing a written examination administered the last day of the course.

Cost, Schedule & Registration

The 2-day course fee is $695 per student, with discounts available. On-site and public courses are offered. Please contact us for discount information. Click here for course schedule and registration.

Your Instructor Profile – Jim Robison

• Quality Systems Lead Auditor (QS-LA) by the Registrar Accreditation Board (RAB)

• AIAG QS-9000 Automotive Certified Registrar Lead Auditor. Renewed '2000.

• RAB recognized auditing specialty & industry experience in Manufacturing, Services, Medical Device, Aerospace, Automotive, Business Services, Engineering and Software Development

• Certified Quality Auditor (CQA) by the American Society for Quality (ASQ)

• Certified Quality Manager (CQM) by the American Society for Quality (ASQ)

• Qualified Six Sigma Instructor & Project Facilitator

• Florida Sterling Quality Award Examiner, appointed by the State of Florida (Assessments using Malcolm Baldridge criteria for service & manufacturing firms)

• Certified Manufacturing Engineer (CMfgE) by Society of Manufacturing Engineers

• Certified Production & Inventory Control Manager (CPIM) by APICS

Proven Experience

Jim Robison has over sixteen years of "hands-on" quality auditing, quality system implementation and training experience. Has helped over 100+ companies achieve ISO 9000, QS-9000, ISO 14001, AS 9000, TL 9000, GMP and QSR quality systems registration. He works internationally by auditing organizations and can assist you with your ISO 9001:2000 transition plan or first time implementation project. Jim is able to perform actual RAB accredited ISO 9000 & QS-9000 registration assessments and award ISO certificates for several third party ISO 9000 Registrars. Jim has a MBA and a BS Engineering from the University of Michigan.